Effective Date: [01-November-2024]
Website: https://qafayna.com/
At Qafayna, we are dedicated to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your information when you utilize our platform to connect with skilled freelancers across various fields, including designers, writers, developers, and more.
1. Information We Collect
We collect the following types of information when you use Qafayna:
- Personal Information: This includes your name, email address, phone number, billing details, and any other information you provide during account registration or service requests.
- Service Information: Details related to the services you request, such as your location, service preferences, and communication with service providers.
- Automatically Collected Information: Information such as IP addresses, device type, browser type, pages viewed, and time spent on the site, collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To connect you with skilled freelancers and ensure the successful completion of your projects.
- Communication: To send you updates, confirmations, and notifications regarding your service requests.
- Customer Support: To assist you with inquiries or issues regarding your use of our platform.
- Improving Our Platform: To analyze usage patterns and improve the functionality and user experience of Qafayna.
- Legal Compliance: To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We share your personal information only under the following circumstances:
- With Service Providers: When you request a service, we share relevant information (such as your name, location, and contact details) with the service provider to facilitate the service.
- With Third-Party Vendors: We may use third-party vendors (such as payment processors or analytics providers) who help us operate the platform, and we share information only as needed for them to provide their services.
- Legal Requirements: We may disclose your information if required by law, legal process, or to protect the rights and safety of Qafayna and its users.
4. Your Privacy Rights
You have the right to:
- Access and Update Your Information: You can review and update your personal details in your account settings.
- Request Deletion: You may request the deletion of your account and personal information by contacting us at [team@qafayna.com].
- Opt-Out of Marketing: You can unsubscribe from our marketing communications by clicking the “unsubscribe” link in our emails or adjusting your account preferences.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Cookies
We use cookies and similar technologies to enhance your experience on Qafayna. Cookies help us understand how you use our site, remember your preferences, and improve our services. You can adjust your browser settings to decline cookies, but this may affect your experience on our platform.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Qafayna Team
Email: team@qafayna.com
Website: https://qafayna.com